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The Field Tech Manager solution utilizes two three applications alongside Service Automation:


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User Management in Provider Automation

allows you to manage

 For managing individual internal technicians

and

User ManagementImage Added

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Work Order Assignment in Provider Automation

For managing work orders assigned to your internal technician team

; and

Work Order Assignment (aka WorkForce)Image Added


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ServiceChannel Provider Mobile

is a mobile app designed for

For your internal

technicians to manage work orders.Image Removed

technicians to check in/out and
track their work on service requests

SC Provider for FTM techsImage Added

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Live Search
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