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The Invoice Report and the Line Item Report are available for download, for users with the appropriate permissions. These reports provide users with pertinent invoice information. Each of the reports are customizable. Users can configure the results using filters to only return the invoices of interest.

From the Invoices List, you can download an Excel report on invoices. Since there are two types of invoices — standard and line-item invoices — that your providers may submit to you, you can export a report on standard and line-item invoices separately.

These reports provide you with pertinent invoice information, including invoice numbers, costs, related work order details, and more. You can customize your reports by adding the desired location note headers that will serve as column headers in your file. Besides, you can filter invoices by the required criteria before downloading the file. Thus, the exported file will include information only on those invoices you are most interested in.

Invoice reports that you can download from the Invoices ListImage Added

Information Found in the Invoice Reports

# of Techs

You can check Check what information is available in the standard and line-item invoice reports. 

INVOICE REPORT

LINE ITEM REPORT

Address

Address

Amount

ApprCodeMajor

ApprCodeMajor

ApprCodeMinor

ApprCodeMinor

Approved By

Approved By

Approved By UserID

Approved By UserID

Approved Date

Approved Date

Batch ID

Batch ID

CAPITAL EX

CAPITAL EX

Category

Category

City

Comments

Comments

Completed Date

Completed Date

Currency

Currency

Freight

Freight

Hourly Rate

Inv. Date

Inv. Date

Inv. Transf. Date

Inv. Transf. Date

Inv.Status

Inv.Status

Inv.Text

Inv.Text

Inv.Total

Inv.Total

Invoice Number

Invoice Number

Labor Amount

Labor OffShore

Labor Type

Labor Material

Last Payment Date

Last Payment Date

Last Payment Number

Last Payment Number

Location ID

Location ID

Location Name

Location Name

Marked for Audit

Marked for Audit

Other

Material

Material Description

Other Charges - Amount

Others Charges - Comments

Other Charges - Description

Part # Units

Payment Amount

Payment Amount

Performed

PM-009

PM-009

PO #

PO #

Posted By

Posted By

Posted Date

Posted Date

Priority ProblemDescription

Provider

Price per Unit

Price per Unit Qty

Priority ProblemCode

ProblemDescription

Qty

Record Type

Region District Travel

Region District Provider

TagID

REPAIR APPROVAL CODE

REPAIR APPROVAL CODE

Sales Tax

Sales Tax

Sales Tax 2

Sales Tax 2

Service Type

Skill Level

Total Hours

Trade

Trade

Travel Amount

Travel Description

Travel OffShore

Units

UserID

Vendor ID

Vendor ID

W.O. Transf. Date

W.O. Transf. Date

W.O.# Tr.#

W.O.# Tr.#

30

30

invoice report by switching between the tabs here below. Based on your company account settings, you may have additional columns in your invoice report that are not described here, for example, additional approval codes.

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Rw tab
titleStandard Invoice Report

COLUMN NAME 

DESCRIPTION

Location ID

Identification number of the location for which the invoiced work order was created

Location Name

Name of the location for which the invoiced work order was created

Address

Main address of the work order location

Provider

Company name of the provider who performed the requested work and submitted the invoice

Trade

Trade of the invoiced work order

W.O #

Number of the invoiced work order

Tr. #

Tracking number of the invoiced work order

Category

Category the invoiced work order belongs to

Priority

Priority of the invoiced work order

ProblemCode

Problem code of the invoiced work order

ProblemDescription

Issue description provided upon creating a work order 

TagID

Tag ID of the asset associated with the work order the invoice was created for

InvoiceNumber

Number of the invoice

Inv.Date

Invoice date selected upon creating the invoice

Posted Date

Date when the invoice was actually submitted — can be different from the invoice date 

Posted By

User ID of a person who created the invoice

Inv.Text

Problem resolution entered by the provider upon creating the invoice

Inv.Status

Invoice status at the moment of exporting the invoice report

Approved By

Username of a person who approved the invoice

Approved By UserID

User ID of a person who approved the invoice

Approve Date

Date and time when the invoice was approved

Batch ID

Identification number of the payment batch the invoice is added to

ApprCodeMajor

Invoice approval code, also known as GL code

ApprCodeMinor

When ApprCodeMajor is empty, this column will contain an automatically generated invoice approval code

Currency

Currency of the invoice total amount

Inv.Total

Total amount to be paid to the provider for the performed service

Vendor ID

Identification number given to the provider by their subscriber

Last Payment Date

Date when the invoice was paid

Last Payment Number

Payment number that is generated after the invoice is paid

Payment Amount

Invoice amount that was paid

Comments

Comment the subscriber left upon taking action on the invoice. The comment is required upon rejecting an invoice but can be skipped upon approving or putting the invoice on hold.

Marked for Audit

Shows whether or not the invoice was marked for an audit via dashboard

Completed Date

Date when the related work order was moved to a “Completed” status

Region

Region of the location for which the invoiced work order was created

District

District of the location for which the invoiced work order was created

Travel Amount

Amount of travel charges

Labor 

Amount of labor charges

Material

Amount of material charges

Freight

Amount of freight charges

Other

Amount of other charges

Sales Tax

Sales tax amount

Sales Tax 2

Invoice second tax amount (typically PST, QST, or HST for Canada). Multiple taxes are required for some Canadian locations.

W.O. Transf. Date

Transfer date of the work order for which the invoice was created

Inv. Transf. Date

Date when the approved invoice was transferred to the client’s accounting department for payment. Learn more about transferred invoices.

PO #

Purchase order number of the invoiced work order

Rw tab
titleLine-Item Invoice Report


COLUMN NAME

DESCRIPTION

Location ID

Identification number of the location for which the invoiced work order was created

Location Name

Name of the location for which the invoiced work order was created

Address

Main address of the work order location

Region

Region of the location for which the invoiced work order was created

District

District of the location for which the invoiced work order was created

Provider

Company name of the provider who performed the requested work and submitted an invoice

Vendor ID

Identification number given to the provider by their subscriber

Trade

Trade of the invoiced work order

W.O #

Number of the invoiced work order

Tr. #

Tracking number of the invoiced work order

PO #

Purchase order number of the invoiced work order

Category

Category the invoiced work order belongs to

Priority

Priority of the invoiced work order

ProblemCode

Problem code of the invoiced work order

ProblemDescription

Issue description provided upon creating a work order 

InvoiceNumber

Number of the invoice

Completed Date

Date when the related work order was moved to a “Completed” status

Inv.Date

Invoice date selected upon creating the invoice

Posted Date

Date when the invoice was actually submitted — can be different from the invoice date 

Posted By

User ID of a person who created the invoice

Inv.Text

Problem resolution entered by the provider upon creating the invoice

Inv.Status

Invoice status at the moment of exporting the invoice report

Approved By

Username of a person who approved the invoice

Approved By UserID

User ID of a person who approved the invoice

Approve Date

Date and time when the invoice was approved

Batch ID

Identification number of the payment batch the invoice is added to

ApprCodeMajor

Invoice approval code, also known as GL code

ApprCodeMinor

When ApprCodeMajor is empty, this column will contain an automatically generated invoice approval code

Currency

Currency of invoice total amount

Inv.Total

Total amount to be paid to the provider for the performed service

Last Payment Date

Date when the invoice was paid

Last Payment Number

Payment number that is generated after the invoice is paid

Payment Amount

Invoice amount that was paid

Comments

Comment the subscriber left upon taking action on the invoice. The comment is required upon rejecting an invoice but can be skipped upon approving or putting the invoice on hold.

Marked for Audit

Shows whether or not the invoice was marked for an audit via dashboard

Record Type

This field identifies if a spreadsheet row is for line items or for a summary. Learn more about the row types.

Skill Level

Skill level of the employee who performed the service, for example, Supervisor, Technician, or Helper

Labor Type

Labor type of the employee who performed the service, for example, Regular, Overtime, or Double Time

# of Techs

Number of employees of the specified skill level and labor type who worked on the service request

Hourly Rate

Cost per one hour for the specified skill level and labor type

Total Hours

Number of hours spent on-site for the entered skill level, labor type, and hourly rate

Labor Amount

Total amount of labor charges

Travel Amount

Total amount of travel charges

Material Description

Textual description of the material used

Part #

Part (serial or manufacturer) number for a material line item

Units

Unit of measure, for example, each, box, feet

Price per Unit

Unit price

Qty

Quantity of the material used

Material

Total amount of material charges

Freight

Total amount of freight charges

Other Charges - Description

Description of a charge that belongs to the “Other” type of costs. For example, Discount, Management Fee, etc.

Other Charges - Comments

Comments on a charge that belongs to the “Other” type of costs

Other Charges - Amount

Amount of a charge that belongs to the “Other” type of costs

Sales Tax

Sales tax amount

Sales Tax 2

Invoice second tax amount (typically PST, QST, or HST for Canada). Multiple taxes are required for some Canadian locations.

W.O. Transf. Date

Transfer date of the work order for which the invoice was created

Inv. Transf. Date

Date when the approved invoice was transferred to the client’s accounting department for payment. Learn more about transferred invoices.



Downloading Invoice Reports

When necessary, you can download the required invoice report to your device.

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title⦿ How to Download Invoice Reports
  1. Click the Invoices link.

  2. On the Invoices page, use the filters to return the desired invoices.

    In the example below, the Date Range filter has been set to One Year and the Trade filter has been set to the trade of  Audio Visual.

  3. From the Download / Upload drop down menu, select one of the invoice reports.

  4. On the pop-up screen, select the Location Notes that should be included in the report.

  5. Click the Download button to export the selected report.
  6. Open the downloaded report(s) in your preferred spreadsheet reader.



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