The Proposals List View allows you to view and manage proposals submitted by your providers in one easy view. Here, you can review the costs for various scopes of work — and with the Decision Engine intelligence agent, you have deeper data at your fingertips to help you make the right decisions while approving costs.
In this view you can:
view proposals submitted by your providers;
manage, approve and reject proposals;
using Decision Engine intelligence recommendations to help you decide on the action to take on proposals;
filter and search for proposals, as well as save filters for easy use; and
download proposals reports.
⦿ How to Access the Proposals page
In Service Automation, click Proposals on the top navigation bar. The Proposals List View appears.
The Proposals List View has four sections:
Tabs: The tabs display proposals by status. The number of displayed tabs and statuses may vary depending on applied filters.
All: Displays all proposals, irrespective of the status.
Open: Displays all Open status proposals. Once submitted, proposals are in the Open status before you take action on them
On Hold: Proposals that were put on hold. Proposals in the On Hold status require further review before being approved or rejected.
Approved: Displays proposals that have been approved. Once approved, the proposal conditions submitted by the provider are accepted.
Reviewed: Displays proposals with the Reviewed status.
Rejected: Displays rejected proposals. Usually, proposals get rejected if the costs and/or conditions are not agreed upon.
The number of displayed tabs and statuses may vary depending on applied filters.
Filters and Search: From here you can filter proposals based on desired criteria, or search for proposals. Filter selections can be saved and retrieved later.
Proposals List: The list of proposals matching the applied filters displays here. You may view details, take actions on proposals.
Additional Views / Download / Sorting:
Additional Views: Enables to set number of proposals displayed on the page.
Download: Download Excel and PDF reports.
Sort: Allows you to sort the list of proposals by Date, Proposal Number, Trade, Location ID, Provider, and Status.