Apr 17, 2024 | Service Automation and Provider Automation RNs

Features and improvements




Core modules

No features and improvements for this version.

Add-on modules

No features and improvements for add-on modules.



Bug fixes




Core modules

Planned Maintenance Manager. Occasionally, you couldn't generate the PM report on the PM Services page. Instead, the unhandled error occurred. The glitch took place in case you didn't set filters on the Generate pop-up. Now, you can download the PM report without setting any filters.

Proposal. Upon accepting or rejecting a proposal, the provider's email was duplicated in the Email field on the action modal. You had to manually delete the duplicate email to be able to approve or reject. The issue with duplicated emails has been fixed.

Work Orders. A discrepancy was found between the notes count in the System Created and User Created filters and the proper amount of notes listed under the Attachments & Notes tab on the work order details view page. We've solved the problem so that the figures match each other.

Work Orders. After downloading the All Calls (Long Format) MS Excel Report, you might have noticed that the Notes column showed the first added WO note instead of the last one. We've tackled the issue.

Add-on modules

No bugs for add-on modules.