Jan 17, 2024 | Service Automation and Provider Automation RNs

Features and improvements




Core modules

Work Orders. From now on, the default WO reassign reason is set to None. To reassign a work order, select an appropriate option in the Reason for Reassignment drop-down in the Reassign overlay. In the coming weeks, we will add a visual indicator to help you better identify this required field.

Add-on modules

No features and improvements for add-on modules.




Bug fixes




Core modules

Asset Manager. Upon saving the filter combination on the Manage Assets page, not all filter options were populated when selected. This has caused an inconvenience and hindered your ability to manage assets efficiently. We've tackled the issue.

Planned Maintenance Manager. Due to processing issues, you couldn't upload large MS Excel PM template files on the Planned Maintenance > PM Templates page. We've settled that matter.

Work Orders. Occasionally, when you tried to open the work order details page, you saw the following error message: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index. Now, you can open the WO details page without error messages.

Add-on modules

No bugs for add-on modules.