Apr 23, 2021 | Service Automation and Provider Automation RNs

Features and improvements




Core modules

No features and improvements for this version.

Add-on modules

Inventory Manager. Cannot recall the exact name of your inventory part? You don’t have to anymore! When you are on the Locations tab of the enhanced Inventory Manager and looking for a part stored at a specific location, start typing a keyword in the Part Name field, and you will see a list of matches.

Inventory Manager. We’ve made it easier to filter parts by type and group in the enhanced Inventory Manager. Select the desired Part Type first, and then pick the Part Group from the corresponding dropdowns.

Projects. Gone are the days when you couldn’t change a work order category upon creating or editing a WO task. Feel free to select a category that you think is a better match for your task!

Bug fixes




Core modules

Asset Manager. When editing an asset, you couldn’t change the asset type. Now, you can delete the existing asset type and select a new one without getting stuck on an infinitely loading screen.

Dashboard. Those of you who are using Internet Explorer 11 might have faced problems with viewing work orders in the Open and In Progress status. Attempts to access the View Open Work Orders tab resulted in endless loading.

Locations. Some of you couldn’t access the Locations & Provider Assignments module, and your providers couldn’t view Locations due to endless loading. The problem is found and fixed.

Add-on modules

Inventory Manager. When you tried to update the prices of existing parts by uploading the Parts Catalog template, the prices didn’t change. Inventory Manager updates the part price without issues now.

Supply Manager. The HTML attachment that gets linked to redesigned emails about new Supply Manager orders didn’t have the list of ordered parts. We added this information back: see the Materials table.