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Using the New Proposals List View to Manage Proposals*

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The Proposals List View allows you to view and manage proposals submitted by your providers in one easy view. Here, you can review the costs for various scopes of work — and with the Decision Engine intelligence agent, you have deeper data at your fingertips to help you make the right decisions while approving costs.

In this view you can:

  • view proposals submitted by your providers;
  • manage, approve and reject proposals;
  • using Decision Engine intelligence recommendations to help you decide on the action to take on proposals;
  • filter and search for proposals, as well as save filters for easy use; and
  • download proposals reports.
⦿ How to Access the Proposals page
  1. In Service Automation, click Proposals on the top navigation bar. The Proposals List View appears.

The Proposals List View has four sections:

  1. Tabs: The tabs display proposals by status. The number of displayed tabs and statuses may vary depending on applied filters.
    • All: Displays all proposals, irrespective of the status.
    • Open: Displays all Open status proposals. Once submitted, proposals are in the Open status before you take action on them
    • On Hold: Proposals that were put on hold. Proposals in the On Hold status require further review before being approved or rejected.
    • Approved: Displays proposals that have been approved. Once approved, the proposal conditions submitted by the provider are accepted.
    • Reviewed: Displays proposals with the Reviewed status.
    • Rejected: Displays rejected proposals. Usually, proposals get rejected if the costs and/or conditions are not agreed upon.

      The number of displayed tabs and statuses may vary depending on applied filters.

  2. Filters and Search: From here you can filter proposals based on desired criteria, or search for proposals. Filter selections can be saved and retrieved later.
  3. Proposals List: The list of proposals matching the applied filters displays here. You may view details, take actions on proposals.
  4. Additional Views / Download / Sorting:
    • Additional Views: Enables to set number of proposals displayed on the page.
    • Download: Download Excel and PDF reports.
    • Sort: Allows you to sort the list of proposals by Date, Proposal Number, Trade, Location ID, Provider, and Status.
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