Page Comparison

You should select a provider to assign to locations and trade before replacing a provider. 

1. In the right section of the page, type a provider’s name in the Search field or select a provider from the drop-down list of your In-Network providers. 
   
   
   
2. Compare providers’ performance to decide if you need to replace a provider: 
   • Search Score that includes 4 factors (Speed, Price, Engagement, and Quality scores)  

   • Scores for each factor: Speed, Price, Engagement, and Quality)
     

     Note
     Scores are available for US companies using Provider Search. Contact your ServiceChannel manager for more information.

     
     

   • Info about the coverage, SC clients on the platform, industries, and trades the provider serves. 
     
     
     
     

3. (Optional) Click the Cross icon on the provider card to select another provider.  

   Note
   You cannot change the left section if you select an unassigned provider from the waitlist. Use the < Back to Locations button to select another unassigned provider or the Assign Providerbutton to be able to select any provider from yourPrivate Network.

   
   

4. Click Next in the right corner of the page to proceed. 

5. Select up to 3 trades if the provider you selected to replace is assigned to more than 3 trades. You can always select other trades next time you use the Provider Quick Assign.
   
   
   

   Note
   If the provider you selected to replace is assigned to less than 3 trades, Step 3 will appear at the bottom of the page.

   
   

6. (Optional) Remove your choice by clicking the Cross icon next to the selected trade. 
7. Click Apply.  
   
   
   Now, you can select the locations to which your new provider will be assigned inStep 3. 

1. In the right section of the page, click Assign Selected Provider to a Specified Rank.  
   
   
   
2. In the Select Trades window, select up to 3 trades to which you want to assign a new provider. 
   
   
   
   
3. (Optional) Remove your choice by clicking the Cross icon next to the selected trade. 
4. Click Apply.  

Now, you can select the locations to which your new provider will be assigned in Step 3.