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| title | Service Automation for Providers |
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This lesson explains what Service Automation is and what the most used ServiceChannel tools are. (1:39 min) Learn more in ServiceChannel University: Accessing and Navigating Provider Automation. 
Learn how to navigate the Homepage and view the current work metrics to enhance your performance. (1:54 min)
Learn more in ServiceChannel University: Homepage for Providers outside the US Providers. 
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| title | Repair Work Order Management |
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In this video, you will go over the work order lifecycle and learn how to receive work orders and take action on them. (4:07 min)
Learn more in ServiceChannel University: Work Orders. 
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| title | Maintenance Work Order Management |
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This lesson teaches you the main difference between maintenance and repair work orders and how to view maintenance work orders using filters. (2:44 32 min)
Learn more in ServiceChannel University: Work Orders.
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| title | Proposals for Providers |
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You are going to learn what a request for proposal is and how to send proposals to clients. (4:07 min)
Learn more in ServiceChannel University: Proposals and RFP(s). 
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| title | Invoicing for Providers |
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Prepare to learn about the invoicing process in ServiceChannel and how to send a standalone invoice. (1:57 min)
Learn more in ServiceChannel University: Invoices. 
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