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SC Provider app allows you to quickly find the work orders you need to view or take action on them. On the work orders list, you can search for WOs using either the Search tab or the magnifying glass icon.

Searching for WOs Using the Search Tab

The Search tab allows you to search for work orders by tracking, work order, or service ID number.

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title⦿ How to Search for WOs on the Search Tab
  1. Tap Search on the WOs list. The pop-up panel with the search criteria appears.
  2. Select whether you want to search by tracking number, work order number, or service ID.
    Searching for WOs by tracking, WO, or service ID number
  3. Enter the full number or its part to the text field.
  4. Tap Find WO. The list of work orders that match the specified criteria appears.

Searching for WOs Using the Magnifying Glass

The magnifying glass icon allows you to search for work orders by entering a numeral, a word, or several words. It works similar to the “find-on-page” search that you activate in a browser or other app by pressing Ctrl + F or Cmd + F.

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title⦿ How to Search for WOs Using the Magnifying Glass
  1. On the WOs list, tap the magnifying glass icon in the upper right corner of the screen. A text field appears to the left of the icon.

  2. Enter a trade, WO number, or location. The found items are highlighted along the list.
    Searching for WOs by key word

    Note

    You cannot search by WO status, priority, category, and scheduled date.



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