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When the wrong invoice has been approved, or the needed invoices have not been approved, use this checklist to ensure the auto-approval configuration works correctly.
When you have problems with the auto-approval process, please, check:
- The invoice age is within the invoice period specified in Step1of the configuration.
Image Modified - The work order age of the invoice is within the period specified in Step 1 of the configuration.
Image Modified - The invoice Category/Trade of the invoice coincides with those specified in Step 2.
Image Modified - Ensure the invoice matches the conditionsyou have configured before:
- Invoice Rate > Agreed Rate or Invoice Rate < Agreed Rate
- Invoice Markup > Agreed Material Markup or Invoice Markup > Agreed Material Markup
- Missing Check-In Entries from WO is selected or not
- Invoice Price > Agreed Price or Invoice Price < Agreed Price
- Invoice Time > WO Check-In/Out Time or Invoice Time < WO Check-In/Out Time
- Approval Rates exist or Approval Rates DO NOT exist
Image Modified
- Ensure that the conditions you have do not contradict each other.
Image Modified - If you have multiple rulesets in auto-approval configuration, check that the sets of providers for different rulesets are not intersected and do not contradict each other.
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