Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Rw ui expands macro

Rw expand
titleExpand the section to learn about other ways to assign and rank providers.

In the Location & Provider Assignment module, the provider assignment process can be done in four ways: 

  1. Use the Provider Quick Assignto assign new providers, swapping them with low-performing providers. Your new providers will get slotted in the ranks of retired providers.

     
     
  2. Use the Assign/Retire Providers button to rank or retire a provider for specific locations. 


  3. Use the template from the Upload and Download section to bulk upload provider assignments for multiple sites and trades.  


  4. Use the Provider Assignment tab to manually configure providers’ ranks and assignments per trade for a specific location.  


Assigning Providers from the Locations List

On the main Location page, you may assign a provider to trade and categories for desired Locations. This is useful when assigning a single provider to a specific trade and category at a specific rank. For example, you may desire to assign a service provider as the Rank 2 provider under the HVAC trade for 3 locations.

Managing Providers from the Locations Home Page

Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to Assign a Service Provider to a Trade on the Locations Page
  1. On the Locations page, check the box(es) for the desired Location(s).
  2. On the bottom of the list, click Assign/Retire Providers for ’n’ Locations. (Note: ’n’ indicates the number of locations selected.) The Provider Assignment overlay appears.
  3. Select the desired service provider from the Provider drop-down menu. (Note: You may type a Provider’s name to filter the list to show all Providers with close matches to your input.)

    Info

    Providers that appear grayed out in the drop-down list were flagged as “Do Not Dispatch” by your company in Compliance Manager. Such providers cannot be assigned locations they haven’t serviced before. However, you can still pick them from the drop-down list to retire them from the specified location. Find more about “Do Not Dispatch” providers.
    Do Not Dispatch providers on list of providers in the overlay for assigning a provider to a trade


  4. Select the desired Trade from the drop-down menu. (Note: You may type a Trade name to filter the list to show all Providers with close matches to your input.)
  5. Select the desired ranking position from the Rank drop-down menu.
  6. Select the desired Category from the drop-down menu, you mean select multiple categories based on your needs. 
  7. Click Next. The Provider Assignment confirmation page appears.
  8. Click Confirm. A green bar appears, indicating the provider assignment was saved.

Anchor
RetireProvider
RetireProvider
Retiring Providers

You may also retire a provider from a trade for desired Location(s), or retire all providers from all trades for a location. You may find using filters helpful to view which rank and trade the service provider is in, so to select the correct rank or trade.

Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to Retire a Single Service Provider from a Single Trade on the Locations Page
  1. On the Locations page, check the box(es) for the desired Location(s).
  2. On the bottom of the list, click Assign/Retire Providers for ’n’ Locations. (Note: ’n’ indicates the number of locations selected.) The Provider Assignment overlay appears.
  3. Select the desired service provider from the Provider drop-down menu. (Note: You may type a Provider’s name to filter the list to show all Providers with close matches to your input.)
  4. Select the desired Trade from the drop-down menu. (Note: You may type a Trade name to filter the list to show all Providers with close matches to your input.)
  5. Select Retire from the Rank drop-down menu, listed as the first selection in the drop-down menu.
  6. Click Next. The Provider Assignment confirmation page appears.
  7. Click Confirm. A green bar appears, indicating the provider assignment was saved.


Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to Retire a Single Service Provider from all Trades on the Locations Page
  1. In the table, check the box above the first listed location to select all locations.
  2. On the bottom of the list, click Assign/Retire Providers for ’n’ Locations. (Note: ’n’ indicates the number of locations selected.) The Provider Assignment overlay appears.
  3. Select the desired service provider from the Provider drop-down menu. (Note: You may type a Provider’s name to filter the list to show all Providers with close matches to your input.)
  4. Select All Trades from the Trade drop-down menu.
  5. Select Retire from the Rank drop-down menu, listed as the first selection in the drop-down menu.
  6. Click Next. The Provider Assignment confirmation page appears.
  7. Click Confirm. A green bar appears, indicating the provider was removed from previous assignments.


Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿How to Retire all Service Providers from all Trades on the Locations Page
  1. On the Locations page, check the box(es) for the desired Location(s).
  2. On the bottom of the list, click Assign/Retire Providers for ’n’ Locations. (Note: ’n’ indicates the number of locations selected.) The Provider Assignment overlay appears.
  3. Select All Providers from the Provider drop-down menu.
    • The Rank drop-down menu automatically changes to Retire, and cannot be changed.
  4. Select All Trades from the Trade drop-down menu.
  5. Click Next. The Provider Assignment confirmation page appears.
  6. Click the Acknowledged box. The Confirm button appears.
  7. Click Confirm. A green bar appears, indicating the provider was removed from previous assignments.


Live Search
spaceKeySCU
additionalpage excerpt
placeholderSearch our Knowledge Base
typepage

Panel
titleColor#ffffff
titleBGColor#5fa7d0
borderStylegroove
titleIn this Article

Table of Contents
maxLevel3
minLevel2
indent20px

Panel
titleColorwhite
titleBGColor#75a346
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
max8
showSpacefalse
sorttitle
cqllabel in ( "providers" , "assignments" , "locations" ) and space = currentSpace ( )