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The User Management section allows you to deactivate users, for example, when a user no longer works for your company or to restrict a user's access to the ServiceChannel platform. After a user is deactivated, you can still edit their profile and send them an email.
Deactivating Users
In User Management, you can deactivate a user either from the users list or within a user profile.
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Keep in mind that deactivated users don't receive an email alert. To notify the users, you may contact them by sending an email right from the User Management section. |
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You can also deactivate multiple users at once.
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Anchor InactUser InactUser
Managing Inactive Users
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You can update an inactive user's profile, send them an email, and reactivate them back.
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