Activity | Pin Code Technicians | User Name/ Password Technicians |
|---|
Account Setup | - Option 1
- Can use company’s universal pin code to log in
- Option 2
- Can have a Technician account established through User Management which provides technicians with a unique Pin Code
- A technician self image is loaded into the system photo can be uploaded through the Admin portal
| - Have accounts setup in User Management
- Are provided with a unique Pin Code
- A technician self image is loaded into the system and is becomes the Badge imagecan either take a 'selfie' and upload it into the app, or a photo can be uploaded through the Admin portal.
|
Technician Badge | - Badge displays company logo and a QR code that identifies the technician
| - Badge displays the Technician’s self image
|
Work Order View | - Must be given the Work Order number to search for in SC Provider
| - Will see a list of all work orders assigned to them in SC Provider
|
Filtering Work Order Views | - Filters are not available to techs who log in with a Pin Code
| - The ability to create Filters is available to techs who log in with a Username and password
|
View Work Order Order Notes | - Technicians will be able to read notes created by others as well as add notes to the
| work orderTechnicians will only be able to add notes to a |
Push Notifications | - Yes, if enabled by the technician
| |
Checking Into a Work Order | - The process is the same for both
|
Checking Out of a Work Order | - The process is the same for both
|
Add Media to Work Orders | - The process is the same for both
|
View a Locations Emergency Evacuation Plan | - The process is the same for both
|
