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Setting Up Notification Sounds in ServiceChannel Provider


Technicians using IOS and Android devices can opt to enable notification sounds for emergency and non-emergency work orders. The notification sounds adds an additional layer of connectivity to the work order process.

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title⦿ How to Set up Work Order Notification Sounds in FTM
  1. Contact your ServiceChannel Rep. to have the feature turned on.
  2. Log into the ServiceChannel Provider app.
  3. On the landing screen tap Settings.

  4. Tap, either Non-emergency Work Orders or Emergency Work Orders, depending on which you want to set the notification sound for.

  5. Select the sound you want to hear for that type of work order.

  6. Tap Ok to save your selection.
  7. Repeat the process to set the sound for the remaining work order type.



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