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Accessing Asset Manager

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Asset Manager is listed as Assets (Equipment) and is accessed through the hamburger menu in Service Automation. The Asset Manager landing page contains four primary links, each with access to a specific functionality that provides you with what you need to manage your assets.

Assets (Equipment) section in the hamburger menu of Service Automation

The special permission that is needed to access Asset Manager is granted at the administrator level. With the appropriate permission, you can add asset types, add assets and their attributes, and upload assets using ServiceChannel’s Asset Import Template.

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