Based on your updated Payment Method, your account will be in one of the following statuses, Active, Grace, or Restricted.
Once you have added an acceptable Payment Method, your account will move to the Active status. You will be automatically billed for your monthly invoice.
Your ServiceChannel Usage Fees status appears in the upper-right corner of the Profile Overview panel on the Home page.
Hover over your SUF status to see what it means in a tooltip. |
ServiceChannel will communicate with you regarding issues with your payment method.
Should your status lapse into either the Grace or Restricted statuses, you will receive both an email reminder and a notification in Provider Automation.