For compliance with financial regulations, before invoice payments can be made to your specified account using Payment Manager, your company needs to be verified through ServiceChannel’s payment partner.
You will need to provide the following details for verification:
- Company details: Details about your company, as entered in your Directory Profile, are verified to establish your business credentials. See Adding Company Details for information on adding or updating company details.
- Owner(s) information: You must enter the below information in the Verification for Payment page.
- Details of all individuals or entities with 25% or more ownership.
- Should there be no individual or entity that has 25% or more ownership, you must enter the details of an individual with Financial Authority for your company as a business owner.
- Details of the individual who owns the bank account for receiving invoice payments.
- Bank account for receiving payments: Bank account added for clients through the Clients tab in Service Automation will be your banking account and will be verified. See Managing Banking for information on how to add/ update a bank account for receiving invoice payments. Note that only US-based bank accounts can be currently used for receiving payments.
Once you add owner information, the verification process is initiated, where company details, owner information and banking account are sent for verification to ServiceChannel’s payment partner.
Note: As these details need to be verified before invoice payments can be made to your account, we highly recommend that you complete these sections as early as possible.