The dark ages of constantly tracking rejected invoices have eventually passed!
Now when When your clients reject your invoices, they can opt for sending you an email notification on this sad event. This allows you to immediately contact your client, learn the invoice rejection reason, and resubmit the invoice based on the new requirements.
Checking the Invoice Alerts Settings
To make sure these invoice rejection notifications reach the correct people in your company, we recommend that you verify the invoice alert emails for each client you’re working with.
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The people whose emails are indicated in the Invoices/Invoices Alerts section should receive notification emails on all invoice updates, including the invoice rejection.
Invoice Rejection Emails
The invoice rejection emails contain the following info:
The rejected invoice number
The date when the invoice was rejected
The name of the person who rejected the invoice
Comments, if any
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