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There are two ways to view assigned work orders:
- See work orders assigned to a specific technician — with the ability to sort technicians.
- Check work orders currently assigned to employees across your company — with the ability to filter and sort work orders as well as update the assignments.
Anchor assignments-for-a-specific-tech assignments-for-a-specific-tech
Assignments for Specific Technicians
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For you to quickly find the technician whose assignments you want to view, use the sorting tool.
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- Sort by Last Name (A–Z)
- Sort by First Name (A–Z)
- “Incomplete Profile” at Top: Shows technicians with incomplete profiles at the top of the list. Such technicians are highlighted in gray. Navigate to the user profile in User Management to provide the missing information.
- “Сomplete Profile” at Top: Shows technicians with complete profiles at the top of the list. Such technicians are highlighted in blue.
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To remove the assignment from a technician, click the cross icon next to the tracking number. |
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All Assignments
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When you need to see a list of all assigned work orders, follow the steps described below.
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Sorting and Filtering Work Orders
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