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You can update the asset status from the asset details page.

Accessing the Asset Details Page

There are two ways for you to navigate to the asset details page: either by clicking the Asset Tag ID on the work order that was created to repair or replace the asset, or by navigating to the hamburger menu and selecting Assets (Equipment) > Manage Assets.

Asset tag ID on the work order

Updating the Asset Status

By following either of these paths, you land on the asset details page and can get down to updating the asset status.

Redesigned asset details page

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title⦿ How to Update Asset Statuses in Provider Automation
  1. Find the desired asset, and open the asset details page.
  2. Under the Asset Details tab, select the status from the Asset Repair Status drop-down list.Asset Repair Status dropdown on the asset details page
    1. In Use 

    2. Out For Repair

      Expand
      titleExpand the section to learn how to set this status.

      1. Indicate whether you replaced the broken asset with a different one.
      Moving an asset to the Out For Repair status and specifying whether the broken asset was replaced
      2. Specify the place where the asset was moved.
      Specifying the location the broken asset was moved to
      3. If a replacement took place, pick the asset you replaced the broken asset with. The list contains assets with the Repaired status and with the same asset type and location that your original asset. When ready, click Save.
      Selecting an asset that is going to be installed instead of the broken asset taken out for repair


    3. Replacement Recommended 

    4. Repaired
  3. In the overlay that appears, provide a comment if required, and click Save to capture the status change.
    Saving the asset status change

Each change made to the asset status is captured and stored on the Asset Status History tab.

Asset Status History tab of the asset details page showing each change to the asset status

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