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This lesson explains what the Actionable Landing Page (ALP) is and how it helps you to act on work orders, proposals or invoices in need of attention. (2:22 minutes)
Learn more in ServiceChannel University: Home Page - Actionable Landing Page (ALP)
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Learn how to search for the work orders in Service Automation and identify the details of a work order. (5:51 minutes)
Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
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In this video, you will learn how to communicate with your provider via notes and attachments in Service Automation and view all the notes left on a work order. (3:14 minutes)
Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
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In this video, you will learn how to update the information that has changed in the current work order in Service Automation, such as:
• Scheduled date
• Not-to-exceed amount (NTE)
• Problem description and more.
(1:58 minutes)
Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
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