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What Is the EPA Technician Certification?

Under EPA regulations, technicians who maintain, service, repair, or dispose of equipment that could release refrigerants into the atmosphere must be certified. To earn the Section 608 Technician Certification, technicians should pass a qualification test.

Why Is It Important?

It provides clients with the visibility to a provider's certification level so that clients can make an informed choice when dispatching a provider. Clients can ensure compliance by validating technicians are properly certified when they handle refrigerant during a maintenance, repair, or retrofit service.

What Are the Types of EPA Technician Certification?

There are four types (levels) of certification:

  • Type I: For servicing small appliances containing 5 lbs or less of refrigerant
  • Type II: For servicing or disposing of high- or very high-pressure appliances, except small appliances 
  • Type III: For servicing or disposing of low-pressure appliances
  • Universal: For servicing all types of equipment

Providers whose technicians service HVAC and Refrigerated Assets refrigerated assets can upload their technician’s EPA certification to Provider Automation. This feature provides administrators and business owners with a tool to manage their technician’s certification including their expiration dates.technicians’ certification.

Note that the same technician may have several certifications of different levels.

How Can I Upload the Certificates to ServiceChannel?

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title⦿ How to Load Upload a Technician’s EPA Certification
  1. Navigate to your Profile Overview > Fixxbook Profile.
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  2. Click Edit Profile.
  3. Click Add on the Refrigerant Certifications module.
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  4. On the pop-up modal:
    1. Begin the enter the technician’s name. A pick list will appear. Select the technician from this list;
    2. Enter the technician’s certification number;
    3. Enter the date of the certification;
    4. Enter the date the certification expires;
    5. Enter a description of the certification (optional); and
    6. Upload a copy of the technician’s certification.
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  5. Click Save, to complete the process.

The technicians certification will be added to provider automation and their Refrigerant Certification will appear on their User Profile in User Management, under the Employee’s Details tab.

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  1. .Top navigation bar in Provider AutomationImage Added
  2. Click the pencil icon in the upper-right corner of the profile to edit it.Pencil icon allows you to start editing the provider's profile Image Added
  3. Switch to the Licenses section.Switching to the Licenses section of the provider's profileImage Added
  4. Next to Trade Certifications and Licenses, click the Add button.Add button allows you to add certificates and licensesImage Added
  5. Select the Certification radio button. Additional fields will appear.
  6. Fill out the required * fields:
    1. * Pick the Trade — it should be either Refrigeration or HVAC.
    2. * Select the technician’s Name.

      Info

      If you have subcontractors, you can pick your subcontractor’s technicians from that list as well.


    3. * Enter the technician’s Certificate Number.

    4. * Select the Level type of EPA Technician Certification.

      Note

      Applicable to US-based providers only.

      Refrigeration certificate added for a technicianImage Added

    5. * Pick the Date when the certificate was issued.
    6. (Optional) Set the Expiration Date for the certificate.
    7. (Optional) Enter any additional information you think may be relevant for your client in the Description field.
    8. * Drag and drop the required document, or browse your computer to upload the certificate.

      Note

      The maximum file size is 1MB.

      Technician certificate is uploadedImage Added

  7. Click Save to complete the process.
  8. Repeat steps 4–7 to add EPA certificates for other technicians or to the same technician if this technician has more than one type of certification.

The technicians’ certification gets added to your Fixxbook profile and can also be viewed by your clients.

Refrigeration certification is uploaded for a techImage Added

Only certified technicians will be able to capture refrigerant usage on work orders in the SC Provider mobile app. Those who don't have the certification will get the following error message when trying to record refrigerant usage.

Error that appears when a tech doesn't have the certificate uploaded in Provider DirectoryImage AddedWhenever required, you can go back and update certificate information. 

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