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On the Search Results page, you can compare up to 5 providers and choose which fits your needs the most.  

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Note

Currently, the Provider Comparison page is available for US companies only. 

Selecting Providers to Compare


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title⦿ How to Select Providers to Compare

  1. On the needed provider card, select the Comparecheckbox. 
    At the bottom of the page, you will see the panel displaying the selected provider(s). 
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    Note

    To perform the comparison, at least 2 and up to 5 providers should be selected. 


  2. (Optional) To delete a provider from the Provider Comparison page, unselect the Comparecheckbox on a provider’s cardor click the Cross icon on the panel. 
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  3. (Optional)To add a specific provider, click the Add Provider button on the panel and enter the provider company’s name.

    Note

    You can only select a provider shown on the search result listfor the specified trade and location.  


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    1. Click Addto add a provider to the comparison table. 

      Screenshot showing the add provider window
  4. Once you have selected providers, click the Compare button on the panel.
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    The Provider Comparison page opens.  
  5. (Optional) Click Clear All to remove the panel. 
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About the Provider Comparison Page 

The Provider Comparison page is an excellent tool for choosing the provider that meets your expectations the most and comparing your In-Network providers with the new ones. 

Note

You can only select a provider shown on the search result list for the specified trade and location. 



The Provider Comparison page can be divided into 4 sections: 

  1. The Provider Company Overview displays basic information about the provider’s connections, service trades, industries, and coverage. 


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    titleExpand to view more information about the Provider Company Overview.

    In this section, you can see: 

    • The provider’s company name and logo. 
    • The Service Coverage is based on the number of counties the provider serves. The coverage may be crucial if you are looking for reliable providers with a big chain of departments nationwide. 
      • Local. Serving under 15 unique counties and HQ based within 30 miles of location search. 
      • Regional. Serving 16–100 unique counties and HQ and/or Regional offices based within 50 miles of location search. 
      • Multi-regional. Serving 101–500 unique counties and HQ and/or Regional offices based within 100 miles of location search. 
      • National. Serving 501+ unique counties and HQ and/or Regional offices based within 250 miles of location search. 
    • SC Clients shows the number of clients a provider works with via ServiceChannel. It is a good criterion when your choice is based on how familiar the provider is with the platform. 
    • Industries in which the provider primarily works. Viewing the industries, you may decide how well the provider knows the job specifics in the retail sector, for example.  
    • Trades the provider serves. Hover over the ..more phrase to view other industries. The provider could be good at scores and have a matching industry, but it is crucial for you that they serve specific trades, for example, HVAC.  


  2. The Provider Actionsallow you to invite providers directly from the Provider Comparison page, add providers to the page and remove them. 


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    titleExpand to view more information about the Provider Actions.

    From the Provider Comparison page, you can take the following actions: 

    • Add new providers to compare. By clicking the Plus icon, you can add new providers by their company name. 
    • Remove providers from the Comparison Table. By clicking the Cross icon next to a provider’s company name, you can remove the provider from the table. 

    • Invite a new provider to your Private Network. If you decide that the provider is a perfect match for you, you can invite them to your network by clicking the Invite button. 

      Info

      When you have the In-Network provider in the Comparison Table, they will have the In-Network mark below their logo. 



    • Download the Comparison Table. When you are ready to export the table for review, you can click the Download button and save the file in the .csv or .xls formats. 


  3. The Provider Search Badges help you choose a suitable provider based on the relevance to your needs (Highly Responsive, Self-Performer, Industry Match, Diverse Business) and their performance (Top Performer, Top Speed, Top Quality, Top Engagement, Cost-Effective).

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    Tip

    Hover over the badge to view its description or click View More to learn more information about all possible badges. 

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  4. Provider Scores and KPIs represent provider’s performance by 4 main criteria: price, engagement, speed, and quality scores. The higher the scores, the better the provider performs their job. For more information about the scores, refer to the section of the Viewing the Provider Profile Page article. 



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    titleExpand to view more information about the Provider Scores.

    On the Provider Comparison page, you can compare the following providers' scores: 

    • The Search Score is the overall score that summarizes all four scores together. 
    • The Quality score shows how accurately the provider performs the work.  
    • The Price score defines how cost-effective the provider is.   
    • The Speed score shows how fast the provider completes work orders.  
    • The Engagement score shows how actively the provider improves their work using ServiceChannel.


    Tip

    You can expand each score to view providers’ KPIs by clicking the Blue Arrow. For example, by expanding thePricescore, you can compare the Median Invoice amount and decide whether it is a reasonable price for your company. 

    Screenshot showing the expandable price section



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