| Rw tab |
|---|
| title | 2A: Actionable Landing Page (ALP) |
|---|
|
This lesson explains what the Actionable Landing Page (ALP) is and how it helps you to act on work orders, proposals or invoices in need of attention. (2:35 22 minutes) Learn more in ServiceChannel University: Home Page - Actionable Landing Page (ALP)
__ | Html macro |
|---|
<a href="https://servicechannel.wistia.com/medias/irgqivf2rf" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Actionable_Landing_Page.jpg"/></a> |
| Rw tab |
|---|
| title | 2B: Searching and Reviewing WOs |
|---|
|
Learn how to search for the work orders in Service Automation and identify the details of a work order. (5:55 51 minutes) Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
__ | Html macro |
|---|
<a href="https://servicechannel.wistia.com/medias/5nyla1dken" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Searching_and_Reviewing_Work_Orders.jpg"/></a> |
| Rw tab |
|---|
| title | 2C: Adding Notes and Attachments |
|---|
|
In this video, you will learn how to communicate with your provider via notes and attachments in Service Automation and view all the notes left on a work order. (3:18 14 minutes) Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
__ | Html macro |
|---|
<a href="https://servicechannel.wistia.com/medias/9rw449a7yb" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Adding_Notes_and_Attachments.jpg"/></a> |
| Rw tab |
|---|
| title | 2D: Editing Work Orders |
|---|
|
In this video, you will learn how to update the information that has changed in the current work order in Service Automation, such as:
• Scheduled date
• Not-to-exceed amount (NTE)
• Problem description and more. (21:12 58 minutes) Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
__ | Html macro |
|---|
<a href="https://servicechannel.wistia.com/medias/2z1i9g5ljg"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Editing_Work_Orders.jpg"/></a> |
| 
