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| title | Mission 2A: Actionable Landing Page (ALP) |
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This lesson explains what the Actionable Landing Page (ALP) is and how it helps you to act on work orders, proposals or invoices in need of attention. (2:35 minutes) Learn more in ServiceChannel University: Home Page - Actionable Landing Page (ALP)
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<a href="https://servicechannel.wistia.com/medias/irgqivf2rf" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Actionable_Landing_Page.jpg"/></a> |
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| title | Mission 2B: Searching and Reviewing WOs |
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Learn how to search for the work orders in Service Automation and identify the details of a work order. (5:55 minutes) Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
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| title | Mission 2C: Adding Notes and Attachments |
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In this video, you will learn how to communicate with your provider via notes and attachments in Service Automation and view all the notes left on a work order. (3:18 minutes) Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
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<a href="https://servicechannel.wistia.com/medias/9rw449a7yb" target="_blank"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Adding_Notes_and_Attachments.jpg"/></a> |
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| title | Mission 2D: Editing Work Orders |
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In this video, you will learn how to update the information that has changed in the current work order in Service Automation, such as:
• Scheduled date
• Not-to-exceed amount (NTE)
• Problem description and more. (2:12 minutes) Learn more in ServiceChannel University: Taking Actions on Work Orders from the List View
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<a href="https://servicechannel.wistia.com/medias/2z1i9g5ljg"> <img align="center" width="100%" height="100%" src="https://sclearning.blob.core.windows.net/scu/GS-Subscribers/GS-Editing_Work_Orders.jpg"/></a> |
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