Whenever a situation requires a single project to be completed throughout multiple or even all locations, you have the ability to create a Multi-Program. Using Multi-Program allows you to perform projects that are exactly the same and/or significant projects where multiple locations are involved and impacted. For example, if the company is going through a rebranding process, some of the new developments are to change the company’s colors and logo. This affects all locations and using the Multi-Program affords you the opportunity to potentially create 3 separate programs where:
- All locations receive paint job to reflect the new colors scheme
- Removing the old logo on top of each location's building
- The placement of the new logo on top of each location’s building
You access Multi-Programs by clicking the Programs tabs from within the module. Each Multi-Program is easily identifiable by its own program ID#. Navigating within the Programs tab is very similar to the Projects tab where you are able to:
- Adjust filters and columns
- Access drop-down menus
- Search by budget
Creating a Multi Program
Inside of a multi-program, it consists of:
- Program Manager
- Individual projects
- Program Budget
- Batch Status
In order to create a multi-program, one must have the secondary role of Program Manager in Service Automation. This role also has similarities to the Projects Manager’s role where it can create an individual project for a single location.
Establishing Individual Programs in a Multi Program
When creating a multi-program, you can include up to 200 locations per project. This means a project can be distributed at the same time across all your locations where the timetable for the multi-program’s start and completion date is the same. Once a program is created, each individual project goes through its own project lifecycle. A program manager can reassign a project to a project manager at that specific location. In doing so, it allows for precise dedication towards the project at its location.
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