The primary purpose behind Invoiced Rates Validation is to provide transparency between the client and service provider concerning the agreed upon labor rates charged for services rendered. Using the Invoiced Rates Validation feature will save time for both clients and service providers by flagging submitted labor rates that do not match the agreed upon rates. Now when a service provider submits an invoice, if When a provider submits a line-item invoice where any of the labor rates are above or below the agreed-upon raterates, a flag will appear, indicating that there is a mis-match between the rates submitted and the rates agreed upon.
| Panel | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||
To locate submitted invoices with Mis-Matched Rates:
The flag on the Charges tab indicates that there were labor rates submitted that do not match the agreed upon rates between the client and the service provider. Additional flags appear next to the agreed upon regular time (RT) rates, that were incorrectly submitted, the rates submitted by the service provider, under Hourly Rates and on the Client Rates drop-down link.
In the above scenario, the regular time rate for the technician was submitted at $125.00 and the regular time rate for the Helper was submitted at $75.00, but the agreed upon rates are $50.00 and $35.00, respectively. As the client you have the option of approving the rates as submitted or they can be rejected. Rates Validation does not prevent mis-matched rates from being approved, it only provides transparency. Using Invoiced Rates Validation saves both you and your service providers time in regards to invoice preparation and approval/rejection. This added layer of transparency drive performance. |
| bgColor | #F9F9F9 |
|---|---|
| titleColor | #2970CA |
| titleBGColor | #EAEAEA |
| borderStyle | none |
| title | ⦿ How to Locate Invoices without Mis-Matched Rates |
To locate submitted invoices without Mis-Matched Rates:
- Navigate to the Invoices tab on the top navigation bar.
- Select All, OPEN or ON HOLD to reveal invoices in those categories.
- Select additional filters to reduce the number of invoices displayed.
- Then, check the box next to With Mis-Matched Rates, then scroll through the results to locate the invoice you are looking for. When you have located the desired invoice, open it by clicking the invoice number.
The resulting list are work orders where the rates match the agreed upon rates, between the client and the service provider.
warning icon appears next to the rate indicating a mismatch.
In this article, you will find out how to filter and view invoices with mismatched rates.
Anchor FilterInvoices FilterInvoices
Filtering Invoices with Mismatched Rates
| FilterInvoices | |
| FilterInvoices |
Find out how to filter invoices with mismatched rates.
Anchor ViewInvoices ViewInvoices
Viewing Invoices with Mismatched Rates
| ViewInvoices | |
| ViewInvoices |
Once you have located the desired invoice with mismatched rates on the Invoices List, you can navigate to the Invoice Details page to view more information.
If any mismatch in rates is identified on an invoice, you see warning icons on the Charges tab and next to the Client Rates section. You also see warning icons next to the mismatched rates.
Expand the Client Rates section to view for which hourly rate type and skill level a mismatch occurred. This is the rate you have agreed upon with the provider.
| Info |
|---|
TT stands for travel time, RT for regular time, OT for overtime, and DT for double time. |
The rates that a provider reported are shown under Hourly Rate at the bottom of the page. A warning icon appears next to the rate for which a mismatch was captured. The agreed-upon rates and the rates submitted by a provider appear in a single row with a red outline for easy viewing and comparison. In the image above, the regular time rate for a technician is $70.00, but the reported rate is $400.00.
Rates validation doesn’t impose any restrictions on the processing of invoices. You can put on hold, reject, or approve an invoice with mismatched rates. For more information, see Taking Action on Invoices and Updating GL Codes.
| Live Search | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Panel | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||
|