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You can update the asset status from the redesigned asset details page.

Accessing the Redesigned Asset Details Page

There are two ways for you to navigate to the asset details page:

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Click the asset tag ID on the required work order — list view.


Asset tag ID on the work order


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Open the hamburger menu, go to the Assets (Equipment) module, and find the asset on the asset list. Once you land on the old asset details page, click Try New Asset Detail.


Accessing the redesigned asset details page via the hamburger menu

Updating the Asset Status

By following either of these paths, you land on the redesigned asset details page and can get down to updating the asset status.

Redesigned asset details page

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title⦿ How to Update Asset Statuses in Provider Automation
  1. Find the desired asset, and open the redesigned asset details page.
  2. Under the Asset Details tab, select the status from the Asset Repair Status drop-down list.Find the desired asset, and open the redesigned asset details page.
    Asset Repair Status dropdown on the asset details page
    1. In Use 

    2. Out For Repair

      Expand
      titleExpand the section to learn how to set this status.

      1. Indicate whether you replaced the broken asset with a different one.
      Moving an asset to the Out For Repair status and specifying whether the broken asset was replaced
      2. Specify the place where the asset was moved to.
      Specifying the location the broken asset was moved to
      3. If a replacement took place, pick the asset you replaced the broken asset with. The list contains assets with the Repaired status and with the same asset type and location that your original asset. When ready, click Save.
      Selecting an asset that is going to be installed instead of the broken asset taken out for repair


    3. Replacement Recommended 

    4. Repaired
  3. In the overlay that appears, provide a comment if required, and click Save to capture the status change.
    Saving the asset status change

Each change made to the asset status is captured and stored on the Asset Status History tab.

Asset Status History tab of the asset details page showing each change to the asset status

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