Nov 9, 2022 | Service Automation and Provider Automation RNs

Features and improvements




Core modules

Dashboard. From now on, the extended status will be displayed on a work order under the View Open Work Orders tab in Dashboard 2.0.

Add-on modules

No features and improvements for add-on modules.



Bug fixes




Core modules

Dashboard. When you tried to create a linked work order via dashboard, the page just stuck on loading, and there was no way to move on. Now you are able to create work orders via dashboard without a hitch.

Proposals. You were unable to download the MS Excel proposal report with various filters applied. This happened if the proposal list contained a lot of proposals. All proposal reports with various filters applied can be downloaded now despite the number of proposals.

Work Orders. The autoassign rules with employee IDs in the Work Order Assignment section of Provider Automation were a little on the slow side — it took too long to download them. We've made some performance improvements so that you can download autoassign rules with employee IDs much faster.

Work Orders. When you added a note on a work order, the selected date in the Projected Completion Date dropdown wasn’t saved. We’ve tackled the issue.

Add-on modules

No bugs for add-on modules.