ProductChannel: 2021 Release 1 (R1) Highlights

We at ServiceChannel are excited to bring you 2021 Release 1 (“R1”), slated for release from January 26-28. 
A summary of the new features is listed below.

🗝  = Contact your Customer Success Manager to unlock this feature.

We’re excited to bring you these new features and enhancements. 
Share your feedback on enhancements that will help you move faster, work smarter, and keep your customers and teams happier.