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Data Direct Release Newsletter |
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Hello!
The Data Direct release for January will be live on February 8th. Below is the list of changes.
Features and Improvements
- Invoices: Data Direct feed will now include all invoices for a work order including those in the Rejected and Void statuses.
- AnticipatedWorkorder: Data Direct feed will now include the anticipated work orders that are refreshed weekly.
- AnticipatedWorkorder_Frequency: Metadata related to the Planned Maintenance services and their corresponding frequencies will also be included.
Sunsetting Data Tables and Revisions to Data Types
- Revised Datatype for "Providers.name", "Providers.city", and "Providers.address": Beginning February 8, 2022, these datatypes will change from varchar to nvarchar to better support international characters. Datatype length will remain the same.
Please reach out to your CSM with any concerns.
The above changes will also be updated in the latest ERD diagram and on our Data Direct page.
Should you have questions, please contact SC Customer Support team or your respective CSM.
Best,
ServiceChannel
servicechannel.com | 1-800-508-6695