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Jul 1, 2021 | Service Automation and Provider Automation RNs

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Features and improvements




Core modules

Asset Manager. Now you can filter your assets by Warranty Status. We’ve added this filter option to easily find and manage the assets that are still under warranty, don't have one, or have an expired warranty.

Add-on modules

No features and improvements for add-on modules.

Bug fixes




Core modules

MLI. Some GL codes could change to the incorrect ones without the employees' involvement after invoices were reviewed or approved at a specific level of the multi-level invoice (MLI) hierarchy. We’ve reasoned with GL codes not to act up like that anymore.

MLI. When some employees in the multi-level invoice (MLI) hierarchy took action on invoices and left comments, the MLI Invoice Alert report erroneously refused to include those comments. We have made sure comments are back in the report.

Add-on modules

Connector. Some of you might have encountered a strange case with two different assets and two leak records on one work order where it was supposed to be one asset with one leak record. The mystery is solved. When the asset was changed on the client’s side — on the connector’s side, the previous asset had already had a leak record and could be neither replaced nor deleted. Now, to prevent this from happening, the system will display the leak record and an error message informing you why this asset cannot be changed.

Inventory Manager. When editing a part with zero quantity, your attempt to set it inactive triggered an error message. You could only successfully deactivate this part when you closed the Edit Part overlay and refreshed the page. No more errors and extra steps to set parts that have zero total quantity as inactive.

Projects. Attempting to close the Approve Change Order task window caused an error and left some users stuck. We have thrown the error out. Now the Close and Cancel buttons do what they were designed for.



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