Upgrading from Dashboard 1.0 to 2.0

Dashboard 2.0 is a faster, more interactive experience for store employees. With this upgrade your team can:

• enter work orders faster using Keyword Search.
• get to the root of the problem with Guided Troubleshooting and save on costs for minor issues using Problem Solved and Analytics.
• review providers while rating their work with Star Ratings.
• get richer provider feedback with Custom Feedback Questions.

This Getting Started Guide will help you understand Dashboard 2.0 better so you can work with your Customer Success Manager to upgrade your locations' work order creation experience. 

Upgrading to Dashboard 2.0: Getting Started

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Keyword Search: Enter work orders faster

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Guided Troubleshooting: Get to the root of the problem

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Problem Solved and Analytics: Save on costs for minor issues

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Custom Feedback Questions: Get richer provider feedback

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