Enter your User ID or email, and then click Send. Based on the permissions assigned, you may or may not be able to reset your password.
In case you are authorized to reset your password, a confirmation message appears stating that a link has been sent to your email address. You may reset your password by following the instructions in the email.
Retrieving a Password Through a Corporate Portal
Users who login to Service Automation through a corporate portal should contact the internal IT department to retrieve passwords.