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Overview
The Asset Tagging feature of Service Automation is designed to add an additional layer of efficiency to the end user. With Asset Tagging, you can:
- Scan an asset tagged with a vertical bar, QR or NFC coded tag and associate it to assets in your Service Automation database
- Scan an asset tagged with a vertical bar, QR or NFC coded tag and create a new asset in you Service Automation database
- Create and add /wiki/spaces/SCU/pages/2845048975 assets to your Service Automation database
- Search for assets by location in your Service Automation database
- Create an Asset with an Asset Tag along with modifying and deleting the Asset Tag
Asset Tagging provides you with the ability to efficiently track assets by location using one easy to use mobile application. Asset Tagging is located within the SC Mobile application.
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Contact your Customer Success Manager to enable Asset Tagging in the ServiceChannel Mobile app. |
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SC Mobile is free and available for IOS and Android devices and can be downloaded from the App Store or Play Store, respectively. Users, with the appropriate permissions log in to SC Mobile with their Service Automation credentials. Users who are set-up for single sign-on (SSO) can use those credentials to log in to SC Mobile.
Using SC Mobile for Asset Tagging
There are several workflows options when using SC Mobile’s asset tagging feature. You can:
- Create a new asset and add it to your Service Automation database
- Scan a vertical bar, QR or NFC coded tag attached to a physical asset and associate the asset to an asset already in you Service Automation database
- Scan a vertical bar, QR or NFC coded tag attached to a physical asset and add the asset to your Service Automation database
- Search your Service Automation database for an asset
Accessing the Asset Scanning Module in SC Mobile
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Creating an Asset with Asset Tag in SC Mobile
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Modifying an Asset with a Asset Tag in SC Mobile
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Scanning an Asset Tag to Associate it with an Existing Asset
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Searching for an Asset
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Asset Tagging provides you with the ability to efficiently track assets by location using one easy to use mobile application. Transparency drives performance.
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