During the implementation stage of ServiceAutomation, the Issue List is created to allow users to enter work orders on the Dashboard. The Issue List provides users with an efficient way to define an appropriate set of issues that are relevant when it comes to creating work orders. The Issue list ensures accurate information, establishes how work orders are created, and collects data, so each . Each work order has the proper information mapping to determine: - Exact issue
- Location the area of the issue within the location
- the asset that is having the issue
- the category and priority of the issue
- Problem type
- Category
- the appropriate NTE amounts
- Indicate whether a service provider is needed.
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