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| title | Mission 3A: Reviewing Proposals |
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Learn to review and take action on proposals submitted by providers in Service Automation. (3:47 minutes)
This lesson teaches you how to use proposals in Service Automation to increase the not-to-exceed amount (NTE) or expand services on a work order. (3:34 minutes) Learn more in ServiceChannel University: Managing Proposals from the List View
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| title | Mission 3B: Completed WOs and Invoicing |
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Learn to review You are going to learn how to invoice completed work orders and take action on invoices in , how to approve or reject the invoices, and then pay invoices through Service Automation. (6: 51 47 minutes) Learn more in ServiceChannel University: Invoices
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