During the implementation stage of ServiceAutomation, the Issue List is created to support the usage of a dashboard. allow users to enter work orders on the Dashboard. The Issue List provides users with an efficient way to upload a predefined define an appropriate set of issues that are relevant when it comes to creating work orders in a dashboard. Each dashboard can have its own issue list or utilize the same one. . The Issue list ensures accurate information, establishes how work orders are created, and collects data. This is necessary to ensure a Each work order has the proper information mapping to determine: Exact issue. Location - the area of the issue within the location
- the asset that is having the issue
- the category and priority of the issue.
- Problem type.
- Category.
- Indicate
- the appropriate NTE amounts
- whether a service provider is needed.
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