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Asset Manager is listed as “Assets (Equipment)” and  and is accessed through your Service Automation console. It is located in the hamburger menu on your ServiceChannel consolethrough the hamburger menu in Service Automation. The Asset Manager landing page contains four primary links, each with access to a specific functionality that provides you with what you need to manage your assets.

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The special permission that is needed to access Asset Manager is granted at the administrator level. With the appropriate permission, you can add :

• Add asset types

• Add assets and specify their attributes

• Upload assets using ServiceChannel’s Asset Import Template