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Asset Intelligence

Asset Intelligence is a feature of Decision Engine/wiki/spaces/IK/pages/856097690. With Asset Intelligence users , you can easily review pertinent information about an asset, including, but not limited to:

  • Initial Costcost

  • Total Amount Spent amount spent on Repairsrepairs

  • Warranty Expiration Dateexpiration date

  • Condition

  • Links to Past Work Orders past work orders

  • Links to Past Invoicespast invoices

The information provided is useful for determining whether or not an asset needs to be retired or kept in use. Additionally, Asset Intelligence keeps you informed of the assets warranty period and expiration date. Knowing that an asset is under warranty may determine the service provider selected to service the asset as well as determining who the service charge is billed to.

Accessing Asset Intelligence

The Asset Intelligence modal can be accessed by clicking on switching to the Asset Details link that appears on work orders and invoicesthe work order details page. To get the full benefit of Asset Intelligence, the asset’s attributes need to be added in Asset Manager. If the pertinent attributes were not added when the asset was added to Service Automation, they can be added by editing the asset in Asset Manager.

Asset Intelligence modal on the Asset Details tab of a work orderImage Added

Adding Attributes to Assets

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title⦿ How to Add Attributes to an Asset

  1. Select Manage Assets, under Asset (Equipment), on the hamburger menu.

  2. Select the asset you want to edit from the list (you can use filters to reduce the number of items on the list).

  3. Click the asset tag ID to open the asset details screen.

  4. Add the relevant attributes, such as purchase date, warranty expiration date, warranty not-to-exceed amount, and initial cost to the asset’s attributes.

  5. Click the Save Changes button at the bottom of the page to save your changes.


Note

When adding attributes, be sure to add or update the asset’s condition. The asset’s condition is important when making decisions as to whether or not to retire an asset.


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