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| title | Mission 1A: Lifecycle of a Work Order (WO) |
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| Before we jump into Service Automation, it's important to know how work orders move through the application. Watch this video to learn about the typical lifecycle of a work order. (5 minutes)
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| title | Mission 1B: Work Order Statuses |
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Learn what work order statuses mean in Service Automation, and how each status affects each work order's lifecycle. | | Rw ui tab macro |
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| title | Mission 2A : Adding Notes and Attachments |
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| Learn how to add notes and attachments to the work orders when needed in Service Automation. | Rw ui tab macro |
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| title | Mission 2B : Editing Work Orders |
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| Learn how to edit work orders in Service Automation, so you can keep your facilities team informed of the changes. | Rw ui tab macro |
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| title | Mission 2C : Reviewing Proposals |
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| Learn to review and take action on proposals submitted by providers in Service Automation. Mission 2D : Completed WOs and InvoicingLearn to review completed work orders and take action on invoices in Service Automation.
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