Before we jump into Service Automation, it's important to know how work orders move through the application. Watch this video to learn about the typical lifecycle of a work order. (5 minutes)
Rw ui tab macro
title
Mission 1B: Work Order Statuses
Learn what work order statuses mean in Service Automation, and how each status affects each work order's lifecycle.
Rw ui tab macro
title
Mission 2A : Adding Notes and Attachments
Learn how to add notes and attachments to the work orders when needed in Service Automation.
Rw ui tab macro
title
Mission 2B : Editing Work Orders
Learn how to edit work orders in Service Automation, so you can keep your facilities team informed of the changes.
Rw ui tab macro
title
Mission 2C : Reviewing Proposals
Learn to review and take action on proposals submitted by providers in Service Automation.
Mission 2D : Completed WOs and Invoicing
Learn to review completed work orders and take action on invoices in Service Automation.
Live Search
spaceKey
SCU
placeholder
Search our Knowledge Base
type
page
labels
fm
Panel
titleColor
white
titleBGColor
#75a346
title
Related Articles
Filter by label (Content by label)
showLabels
false
max
8
showSpace
false
sort
title
cql
label in ( "workorders" , "serviceautomation" ) and space = currentSpace ( )
