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Mission: Adding Notes and Attachments
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titleMission 1A: Lifecycle of a Work Order (WO)

Before we jump into Service Automation, it's important to know how work orders move through the application. Watch this video to learn about the typical lifecycle of a work order. (5 minutes)



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titleMission 1B: Work Order Statuses


Learn what work order statuses mean in Service Automation, and how each status affects each work order's lifecycle.





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<a href=" https://s3.amazonaws.com/trainingdocs.servicechannel.com/SCU/SCU-Confluence/GetStart/GS_AddNotes/index.html" target="_blank"> <img align="center" width="100%" height="100%"  src="https://s3.amazonaws.com/trainingdocs.servicechannel.com/SCU/SCU-Confluence/GetStart/GS_WOStatuses/GS_TitleCard-WOStatuses.jpg"/></a>






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