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Recording Refrigerant Usage
Internal technicians using ServiceChannel Provider can enter the required information for Refrigeration/HVAC Work Orders. This includes the addition of or removal of refrigerants, the quantities involved and when required, the leak location, the leak verification method and all of the associated dates and data.
Capturing Initial Charge on Part Entry
The Initial Charge of a refrigerated asset is the amount of refrigerant added to a system when the system goes into use. Capturing the initial charge of an asset, is required by law and is needed as a baseline when measuring the amounts/percentages of any additions or removals of refrigerants. The Initial charge is entered when an asset is loaded to Service Automation. The initial charge can also be obtained by locating the desired asset and drilling into its attributes under the Refrigerated Assets tab.
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Adding Refrigerant Leak Information in ServiceChannel Provider
When a technician services a work order for a refrigerated asset, they have the option of adding the leak information during the service visit via the ServiceChannel Provider app, or it can be added at a later time via Service Automation.
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Adding Assets to a Work Order using ServiceChannel Provider
If you encounter a situation where the work order has not had an asset added to it when the work order was created, or, if the asset added was in fact Not the asset in need of servicing, you can add/change the asset manually.
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Note: when complex systems such as, but not limited to, HVAC, refrigerated systems or electrical are in question, it may not be clear to the individual requesting the service call which asset is in fact the one that needs to be serviced. In these cases, they may leave the asset blank on the work order, or when the tech arrives, they may have to manually change the asset to reflect the correct asset that was in need of servicing. |
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