Page Comparison

Asset Intelligence is a feature of Decision Engine. With Asset Intelligence users can easily review pertinent information about an asset, including, but not limited to:

• Initial Cost

• Total Amount Spent on Repairs

• Warranty Expiration Date

• Condition

• Links to Past Work Orders

• Links to Past Invoices

The information provided is useful for determining whether or not an asset needs to be retired or kept in use. Additionally, Asset Intelligence keeps you informed of the assets warranty period and expiration date. Knowing that an asset is under warranty may determine the service provider selected to service the asset as well as determining who the service charge is billed to.

Accessing Asset Intelligence

The Asset Intelligence modal can be accessed by clicking on the Asset Details link that appears on work orders and invoices. To get the full benefit of Asset Intelligence, the asset’s attributes need to be added in Asset Manager. If the pertinent attributes were not added when the asset was added to Service Automation, they can be added by editing the asset in Asset Manager.