Before we jump into Service Automation, it's important to know how work orders move through the application. Watch this video to learn about the typical lifecycle of a work order.
Rw ui tab macro
title
Mission 2B: Adding Notes & Attachments
There may come a time when you have to edit work orders in bulk or to link work orders to tie together a scope of work. Watch this video to learn how to use these powerful features.
Rw ui tab macro
title
Mission 2C: Editing WOs
Editing work orders come in handy when you need to reassign to another Provider, change the scheduled date, add a note, or attach an image or file. Watch this video to learn how to do these simple, yet important tasks.
Rw ui tab macro
title
Mission 2D: Bulk Edit & Linking WOs
There are times when a Provider may submit an invoice: to raise the NTE or to increase the scope of work while onsite. Learn how to take action on those proposals.
Once work orders are entered, learn here how to search for and review them. (5 minutes)
