Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

If you are getting stuck on a task you are trying to complete and are not sure where to turn, start with the Digital Success Bot, your friendly bot, bringing you relevant information and help for what you're working on at that moment.  If you still get stuck, click on Chat to communicate with customer technical support.


Digital Success Bot


Column
width40


Column
width55


Column
width3020

Image RemovedImage Added


Column
width7080

When you click on the Digital Success Bot, there are many types of learning help displayed that is updated regularly with relevant content.

You can:

  • Watch Foundational Watch & Learn and Getting Started Videos 
  • Read ServiceChannel University Articles
  • Learn Tips of the Week
  • View Release Notes
  • Take a Digital Success Walkthrough of the ServiceAutomation.




Note
titleNote
You may or may not see the Digital Success Bot at the bottom of your screen. If you would like this bot, contact your Customer Success Manager to request this feature.


  • Chat: Located in the bottom right corner, chat allows you to enter help request to customer support through a chat form


Live Search
spaceKeySCU
additionalpage excerpt
placeholderSearch our Knowledge Base
typepage

Panel
titleColor#ffffff
titleBGColor#5fa7d0
borderStylegroove
titleIn this Article

Table of Contents
maxLevel3
minLevel2
indent20px

Panel
titleColorwhite
titleBGColor#75a346
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
max8
showSpacefalse
sorttitle
cqllabel = "label" and space = currentSpace ( )