During the implementation stage of ServiceAutomation, the Issue List is created to support the usage of a dashboard. allow users to enter work orders on the Dashboard. The Issue List provides users with an efficient way to upload a predefined define an appropriate set of issues that are relevant when it comes to creating work orders in a dashboard. Each dashboard can have its own issue list or utilize the same one. . The Issue list ensures accurate information, establishes how work orders are created, and collects data. This is necessary to ensure a , so each work order has the proper information to determine: - Exact issue.
- Location of the issue.
- Problem type.
- Category.
- NTE amounts
- Indicate whether a service provider is needed.
| 
