Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Provider Search is the most comprehensive service provider search and recommendation opportunities solution that uses objective performance data to help you find the right providers. This is beneficial because you can see We have verifiable cost and performance data from over 130 million work orders completed by 70,000 providers — which helps that help you connect with the top performers.  

You can use Provider Search to help you fill coverage gaps, bring new locations online, or replace an existing provider when the time has come. brings insights on new network opportunities to replace low-performing providers, boosts your search with filters, and helps you compare new providers to invite the ones that best fit your needs.   

Note

Contact your ServiceChannel manager to start using the provider search.

With Provider Search, you can: 

  • Find top performers faster. Search results are ranked by speed and quality metrics, so the top performers will always show up appear first. We also ensure that you match with providers who have served both your industry and targeted location. 
  • Get an in-depth provider profile view. See confirmed industry, trade, and regional coverage based on actual work performed. View any provider’s performance KPIs and trends from their performance on ServiceChannel, as well as verified business information such as licenses and certifications. 
  • Receive personalized insights. Before you even search, our advanced algorithm automatically suggests providers that we think best fit your needs based on your existing network coverage.
tip
  • shows you locations and trades where you may have better-performing providers.
     
Info

Provider Search is currently available in the United States; we . We will expand this offering to customers outside the United States in the coming months.


Warningnote
titleImportant

To access Provider Search from Service Automation, you need to have : 


Panel
bgColor#F9F9F9
titleColor#0e3367
titleBGColor#EAEAEA
borderStylenone
title⦿ How to Access Provider Search
  1. Click Provider Search in the top navigation panel of Service Automation.
    Alternatively, select Provider Search from the menu in the upper-left corner.

    Navigating to Provider Search
    The Provider Search page appears.


Live Search
spaceKeySCU
additionalpage excerpt
placeholderSearch our Knowledge Base
typepage

Panel
titleColor#ffffff
titleBGColor#5fa7d0
borderStylegroove
titleSections in this Category

Page Tree
root@self
spacesSCU

Panel
titleColorwhite
titleBGColor#75a346
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
max8
showSpacefalse
sorttitle
cqllabel in ( "discoverypage" , "providersearch" , "messagingcenter" , "invitingproviders" ) and space = currentSpace ( )